Refund Policy – Exness Funds

Refund Policy

All purchases with Exness Funds are final. Refunds are only issued under specific conditions outlined in our policy.

At Exness Funds, we strive to provide a fair and transparent trading environment. Please carefully review our refund policy before making a purchase.

No Refunds After Trading ActivityOnce a trade has been placed on your funded or evaluation account, no refunds will be issued. By executing a trade, you acknowledge that you have utilized our services, and therefore, the purchase becomes final and non-refundable.

Refund Eligibility

Refunds may only be considered if no trades have been executed on the account. If you have not placed any trades, you may request a refund within two (2) business days of purchase by contacting our support team at [email protected]. Refund requests must include proof of purchase and account details.

Discretionary Refunds

In exceptional cases, Exness Funds reserves the right to issue refunds at our sole discretion, taking into account special circumstances such as technical issues on our platform that prevent account access or trading.

Processing Time

Approved refunds will be processed within fourteen (14) business days, and funds will be returned to the original payment method used for the purchase.

By purchasing any of our evaluation programs or funded accounts, you acknowledge and agree to this refund policy.

For any questions or refund requests, please contact us at [email protected].

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The website www.hub-ef.com is owned by Alpha Edgepro FZCO having physical address of busines at DSO IFZA – IFZA Properties Dubai Silicon Oasis, Dubai, UAE

Important: Exness Funds is not a financial institution. This website does not promote or sell any financial products or services. Clients are provided with demo accounts that contain simulated funds for trading activities. Please note that all client trading operations are conducted in a simulated environment.

Risk warning: We don’t believe in “get rich quick” systems. Speculative trading (in particular) has large potential rewards, but also large potential risks. Leverage is a double-edged sword, and high degree’s of leverage can work against you as well as for you. Before deciding to trade, you should carefully consider your objectives, financial situation, needs and level of experience. You should be aware of all the risks associated with trading on margin. Exness Funds provides general advice that does not take into account your personal and individual objectives, financial situation or needs. The content of this website must not be construed as personal advice. The possibility exists that you could sustain a loss in excess of your initial investment, and therefore, you should not trade with capital that you cannot afford to lose. If you have any doubts or concerns, Exness Funds recommends you seek advice from an independent financial advisor. Please do not trade with borrowed money or money you cannot afford to lose, and keep in mind that past performance is no indication of future results.

Disclaimer: Trading can contain substantial risk and is not suited for every investor. An investor could potentially lose all or more than its initial investment. The leveraged transactions are risky and are not suitable for everyone. You can lose money trading the financial markets. Profit is not guarantee. Before deciding to invest money, you should consider your investment objectives, level of experience, and risk appetite. Therefore, you should not be trading the financial markets unless you fully understand the nature of the transactions you are entering into and the extent of your exposure to loss, you should not invest money that you can’t afford to lose. You should be aware of the high level of risk associated with trading the financial markets.

Risk Disclosure: Decisions to buy, sell, hold or trade commodities and other investments involve a risk of substantial losses. The practice of ‘’trading’’ involves particularly high risks and can cause you to lose substantial sums of money. Please consider carefully whether such trading is suitable for you in light of your financial condition and ability to bear financial risks.

Past Performance: Past performances are not indicative of future results. Any income claims are typical of top performers and your results will vary. No representation is being made that you will or are likely to make profits or losses similar to those discussed on this website. All statements regarding income, whether expressed or implied, do not represent a guarantee.

The information on this website is provided solely for analysis purposes only and should not be construed as financial, investment, tax, or other advice. Nothing on this website or in our Services represents a solicitation, advice, endorsement, or offer to purchase or sell stocks or other financial instruments by Exness Funds, its agents, employees, contractors, or any connected entities. You are solely responsible for assessing the benefits and risks associated with the use of any information or other content on the website. All investments include substantial risk, and an individual’s investment decisions are solely his/her obligation. All information on this website is provided “as is”, with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied.

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All trading accounts provided by Exness Funds are demo accounts operating within a simulated trading environment. Exness Funds does not provide brokerage services or access to live capital markets.

The content published and distributed by Exness Funds and its affiliates (collectively, “the Company”) is for general informational purposes only. Nothing provided by the Company should be considered investment advice, an offer or solicitation to buy or sell securities, or a recommendation for any trading strategy, company, or financial instrument.

Exness Funds is not a broker, financial advisor, or custodian, and does not handle client funds for investment purposes. Participation in any funding program is strictly voluntary, and program fees are not deposits—they are used for operational costs, including but not limited to technology, staff, and business expenses.

Trading futures, forex, and CFDs involves significant risk and may not be suitable for all investors. Past performance is not indicative of future results. Participants should fully understand the risks involved before engaging in any trading activity.

By using Exness Funds’ services, participants acknowledge and agree to these terms.